The terms that govern this site and working together.
These terms govern your use of the coaching services, website, and materials provided by Ben Neill Coaching LLC ("we," "us," or "the Company"). Please read them carefully before applying for or enrolling in coaching.
By accessing our website, submitting an application, or enrolling in any coaching service, you agree to be bound by these terms. If you do not agree, please do not use our services. These terms apply to all visitors, applicants, and clients.
We offer one-on-one nutrition coaching, running coaching, and related guidance delivered through scheduled calls, written communication, digital materials, and supporting tools. Coaching is educational and supportive in nature. We do not guarantee any specific result, outcome, or timeline. Your progress depends on factors outside our control, including your own effort, consistency, and individual circumstances.
Fees, billing intervals, and accepted payment methods are presented to you before enrollment and confirmed in your coaching agreement. Unless stated otherwise, payments are due in advance of each coaching period. We may use third-party payment processors, and your use of those services is subject to their terms. You are responsible for keeping your payment information current. Late or failed payments may result in suspension of services until the balance is resolved.
You may cancel ongoing coaching by giving notice as described in your coaching agreement. Cancellation stops future billing but does not entitle you to a refund for the current paid period unless required by law or expressly stated. Because coaching capacity is limited and reserved for you, fees for completed or in-progress periods are generally non-refundable. Any exceptions will be handled at our reasonable discretion. To request cancellation, contact us at ben@benneillcoaching.com.
You agree to provide accurate and complete information about your health, history, and goals, and to keep us informed of relevant changes. You are responsible for your own decisions and actions. You agree to consult a qualified medical professional before beginning any nutrition or exercise program, and to follow their guidance over ours where the two conflict. You agree to communicate respectfully and to keep scheduled commitments where reasonably possible.
Our coaching, content, and materials are for general informational and educational purposes only. They are not medical, nutritional, psychological, or other professional advice, and they are not a substitute for care from a licensed physician, registered dietitian, or other qualified provider. We do not diagnose, treat, or cure any condition. Always seek the advice of a qualified health professional with any questions about your health or before making changes to your diet or activity.
All materials we provide, including written programs, guides, templates, content, and the design and contents of this website, are owned by the Company or its licensors and are protected by applicable law. You receive a personal, non-transferable license to use these materials for your own coaching journey. You may not copy, resell, redistribute, or share them without our prior written permission.
To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services or materials, including any injury, health outcome, or loss. Our total liability for any claim relating to the services will not exceed the amount you paid us for the services giving rise to the claim in the three months preceding the claim. You participate in coaching at your own risk.
These terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law principles. Any dispute arising from these terms or our services will be subject to the exclusive jurisdiction of the state and federal courts located in Fulton County, Georgia.
We may update these terms from time to time. When we do, we will revise the "Last updated" date above. Material changes will take effect when posted, and your continued use of our services after that point constitutes acceptance of the revised terms. We encourage you to review this page periodically.
Questions about these terms can be directed to:
Ben Neill Coaching LLC
Atlanta, Georgia
ben@benneillcoaching.com