This policy explains what information Ben Neill Coaching LLC collects, why it is collected, and the choices you have. Plain language, no surprises.
Last updated: June 24, 2026. If this policy changes in a meaningful way, the date above will change and, where appropriate, you will be notified directly.
Information we collect
We collect only what we need to respond to you and to coach you well.
- Application and contact form data, name, email, [PHONE], and the details you choose to share about your goals and background.
- Communication you send us, emails, messages, and call notes.
- Basic analytics, pages visited, general location, device and browser type. Collected in aggregate, not used to identify you personally.
- [ANY OTHER DATA SOURCES, e.g. coaching app, intake questionnaires, payment processor records.]
How we use it
Your information is used to:
- Respond to applications and inquiries.
- Deliver and personalize coaching.
- Schedule and conduct calls.
- Send service-related communication you have asked for.
- Understand how the site is used so we can improve it.
- [ANY OTHER USES, e.g. billing, legal compliance.]
We do not sell your information.
Health information
Coaching sometimes involves information about your weight, nutrition, training, injuries, or general health. This is sensitive, and it is treated that way.
- Health-related details are used only to coach you.
- They are never sold or shared for advertising.
- Access is limited to Ben Neill.
- [NOTE ON HIPAA APPLICABILITY, coaching is generally not a covered entity, but confirm with counsel.]
Cookies & analytics
The site uses cookies and similar technologies to keep it working and to measure traffic. You can disable cookies in your browser; some parts of the site may not function as intended if you do.
[NAME ANALYTICS PROVIDER, e.g. Plausible, Google Analytics, and link to its policy. Note whether the tool is configured to anonymize IP addresses.]
Third-party tools
We rely on a small set of trusted services to run the business. Each has its own privacy policy.
- Calendly, scheduling calls. [LINK TO POLICY.]
- Netlify, website hosting and delivery. [LINK TO POLICY.]
- [EMAIL PROVIDER, e.g. Google Workspace, ConvertKit, for correspondence and any newsletters. LINK TO POLICY.]
- [PAYMENT PROCESSOR, if applicable. LINK TO POLICY.]
These providers receive only the information needed to perform their function.
Data retention
We keep your information only as long as it is needed for the purposes described here, or as required by law.
- Inquiry data we don't act on: kept for [RETENTION PERIOD], then deleted.
- Client records: kept for the duration of coaching and [RETENTION PERIOD] after.
- [ANY LEGAL OR TAX RETENTION REQUIREMENTS.]
Your rights
Depending on where you live, you may have the right to:
- Access the information we hold about you.
- Correct information that is wrong.
- Ask us to delete your information.
- Opt out of marketing communication.
- [ANY REGION-SPECIFIC RIGHTS, e.g. GDPR, CCPA, and how to exercise them.]
To make a request, contact us using the details below.
Children's privacy
This service is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.
Contact
Questions about this policy, or about your information, can be sent to:
Ben Neill Coaching LLC
ben@benneillcoaching.com
Atlanta, Georgia
Sandy Springs / Alpharetta, Georgia